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Support Officer (Internationalisation) at City, University of London

City attracts around 19,500 students (35% postgraduate), is top in London for student satisfaction (Complete University Guide), well above the sector average for graduate employability in most subjects and eleventh in the UK for starting salaries. City joined the University of London in 2016.

In the last REF, City doubled the proportion of its total academic staff producing world-leading or internationally excellent research.

Led by President, Professor Sir Paul Curran, City has made signicant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university: it has recently agreed a new Vision & Strategy 2026.

The International Partnerships and Development team acts as a central hub for Internationalisation at City. It both oversees delivery of a range of university-wide international initiatives and undertakes activities to inform, embed and raise the profile of Internationalisation at City. Reporting to the Academic Director (Internationalisation) and located within the International Partnerships and Development (IPaD) Office, the part time (0.5FTE) Internationalisation Support Officer will provide operational support to the Academic Director (International) and the IPaD office, as well as supporting a number of strategic initiatives and projects with respect to Internationalisation.


The role holder will provide administrative support to the Academic Director (International) and secretarial support to appropriate committees and working groups. They will support outbound and inbound visits including senior delegations from key prospective and existing partner institutions; providing logistical support to City staff (i.e. organising flights, accommodation and visas). In addition, the role holder will manage information on City’s exchange partnerships and assist with other Internationalisation initiatives as required including desk based research, drafting reports and developing processes to support effective information exchange.

Person Specification

The role holder will be educated to A- Level or equivalent with experience of working in a busy customer-focused environment. They will be excellent multi-taskers with experience of providing administrative support to committees and working groups. Excellent verbal and written communication skills are required, together with IT literacy, numeracy and a keen eye for detail. The role holder will be highly personable and adept at building rapport with stakeholders at all levels. A flexible, proactive approach to work will be essential as will good problem analysis and solving skills. The role holder will be able to work independently as well as part of a team.

Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date for applications: 11.59pm 15 April 2018

Interview date: 24th April 2018

Actively working to promote equal opportunity and diversity

Academic excellence for business and the professions

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