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Accommodation Office Manager Grade 6 at University of Liverpool

University of Liverpool – Facilites, Residential And Commercial Services – Accommodation Office

We are seeking to recruit an individual who will report directly to the Head of Accommodation. The Accommodation Office is responsible for the allocation of all University owned and managed accommodation, and works closely with key accommodation partners. The position is challenging and excellent communication and interpersonal skills are essential.  You will be responsible for a small team of clerical staff responsible for delivering day to day accommodation services to students, staff and visitors. Required to work closely with colleagues to ensure the office delivers excellent customer service and resolve customer service issues efficiently and effectively. To assist in managing IT systems and business processes. You must have a proven track record as a Manager within an accommodation or customer orientated service. To lead in the marketing and promotion of accommodation at University Open Days and other marketing opportunities. You will be expected to embrace the use of social media and develop the department’s web presence and services.  You should have a degree (or equivalent qualification or relevant professional experience) and have work experience working as a Manager within an office environment delivering a customer orientated service, preferably with experience of managing the allocation of accommodation.

For full details and to apply online, please visit: https://recruit.liverpool.ac.uk

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